You can find our most frequently asked questions about what to expect, what to bring below. If you cannot find what you’re after feel free to contact us via the form on this page or Contact Us. We are here to help!
‘Jump’ to a particular service FAQ by clicking on the category below:
General | Hearing Assessment | Lung Function Assessment | Respirator Fit Testing | Drug & Alcohol Testing | Occupational Noise Assessment | Pre-Employment Health Assessments | Level 1, 2 & 3 Pre-Employment Assessments | Periodical Health Assessments | Student Respirator Fit Testing | Project-Based Services | Workplace Wellbeing Hub
General FAQs
We are based in Cardiff, NSW. Our main facility handles all medical assessments, while our mobile testing vehicles allow us to provide a wide range of services across New South Wales.
Yes, all our testing services are fully compliant with relevant Australian standards and regulations. We adhere to strict guidelines to ensure accuracy, reliability, and legal compliance in all our assessments.
We typically require a minimum number of tests to conduct on-site visits, which may vary depending on the type of service. Please contact us to discuss your specific needs, and we can provide a tailored solution.
The turnaround time for results varies depending on the type of test and the quantity of the test we conduct and if analysis is required following the assessment. For most services, such as drug and alcohol screening, results are available within 24 hours of the assessment being completed. We strive to provide timely results to help you make informed decisions quickly. If you have an urgent need for the results, please advise the technician at time of testing and we will do our best to accommodate.
Our main facility is in Cardiff, NSW, however, our two mobile testing vehicles allow us to provide services throughout New South Wales. We bring our testing services directly to your site, wherever you are located in NSW.
Yes, we offer flexible testing services outside of regular business hours so that we can cover workers on all shifts. We aim to accommodate your schedule to minimise disruption to your operations.
Our mobile testing vehicles are equipped to offer all of our services.
Scheduling a service is easy. You can contact us directly at 1300 HAYDEN or use our online booking request/quote form on our website. We’ll work with you to arrange a time that fits your schedule.